Flower Tree Arrangement

Not happy with the quality of our flowers or the condition your arrangement arrived in? We're very sorry to hear about this. Please send us an email with photos of the order and we can discuss resolving this issue with you in more detail. Thank you.

The flower basket and box contain wet flower foam, and they cannot be delivered by courier service due to the high chance of damage.

We do not want to take the risk that may disappoint you.

 Please read our terms and conditions here.

To ensure you receive the freshest and most beautiful flowers, please let us know if there are any specific flowers you would prefer to avoid. Some flowers, like Gerbera daisies, may have a naturally curled shape (such as Gerbera pasta) or Eustoma (vintage look), which can sometimes be misunderstood as less fresh.

We can tailor your bouquet to meet your expectations and minimise any disappointment by informing us of any flowers you'd like to avoid.

Please feel free to reach out with any preferences or concerns, and we will do our best to accommodate them!