FAQ

Frequently asked questions

Flowers

Do you deliver?


Yes.

For Reading local address, our driver will deliver the flowers to you between 8am and 8pm.

For the nation address, we use Next-day Delivery Courier to deliver right to your door.

When you’ve added an item to your bag there will be an option for delivery, where we’ll take the address you’d like to send the flowers to.




Can I have a personalised message with my order?


Yes.

We have free pocket sized small card with evelope, we are happy to hand write your message in store or leave for you to do at home.

We also have Square 158 x 158 mm fine print card, the price will be £2.15 each. Please contact us if you want to purchase.

Just fill the 'Gift Message' on order page, we will do the rest for you.




Shipping and Return


For UK address, we use Next Day Delivery services to ensure you order arrives on time and in perfect condition. 95% of orders will be delivered on time. For Reading local address, our driver will deliver to your door, straightaway. Simply choose the flower theme colour then leave a ’Specific Delivery Day’ to us about the date you want your flowers to be delivered. Then add products to your shopping cart. Order by 11:00 am for next day delivery (without a ‘Specific Delivery Day’ message). We strongly recommend you to leave a ‘Specific Delivery Day’ message to us. Not happy with the quality of our flowers or the condition your arrangement arrived in? We're very sorry to hear about this. Please send us an email with photos of the order and we can discuss resolving this issue with you in more detail. Thank you.





Tea Room

How can I make a reservation for the tea service?


Yes. 1. Online Booking - https://www.7-flowers.co.uk/reservation-venuehire 2. Phone Booking - 0118 327 2270 We will get your booking made ASAP.




Can I hire the space for a special occasion party?


Yes. We can let the space out for afternoon tea parties for up to 15 guests, and offer decorating services as well as special request cakes and teas. We would need a month’s notice for this kind of event. Please call or fill the quotation form , and we will back to you ASAP.





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OUR STORE

7 Flowers & Tea

 4 Cross Street

Reading RG1 1SN

Phone: 0118 327 2270

Email:  info@7-flowers.co.uk

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